Finance

SAFE BANKING

SECURE FINANCE NATIONALLY

COMPREHENSIVE SECURITY MONITORING FOR BANKING AND FINANCIAL INSTITUTIONS

Banking and financial institutions face increasing security risks. Access to services are evolving and broadening, from traditional in-person banking and ATMs to digital, online and mobile forms of banking. With these changes and channels come a host of new and complex security concerns and requirements. In this mobile and digital environment consumers expect and demand visibility of their assets 24 hours 7 day week. When providing these application platform to customers you expose your systems and data to new vulnerabilities and threats. Cyber attacks and hackers are ready to expose flaws in your security measures. This can result in costly investigations, potential theft or fraud, as well as inconvenient downtime due to further investigations to evaluate the extent of the security breach.
In today's world, you need complex security monitoring and solutions that are able to protect your physical location, your employees and your customers while allowing the use of modern demands of data security & access control. CityWatch Security has been helping Melbourne’s financial intuitions with security solutions for many years. We have the technology & capabilities for all your security requirements to help safeguard you against emerging threats.

SECURITY MONITORING AND GUARDING

We offer a wide range of security options that can be tailored to your specific security needs. We help protect your branches and any other locations from criminal activity. These services minimise risk and disruption, and provide a safe environment for your customers as they conduct their banking needs including:
  • Guards, both uniformed and customer service
  • Patrols, with lock-up and escort options available
  • Access controls for property, restricted rooms and data
  • Surveillance of property, ATMs and other facilities
  • Security monitoring and intel
  • Alarm response for alarms and CCTV
  • First line maintenance to ATMs and POS

CASH IN TRANSIT

ATMs and currency management is a critical component for many banking facilities. We understand the risks involved when collection and distribution of currency from banks and businesses is required. Our security operations in Melbourne and across Victoria are proficient in providing these services across the state. In addition, our fleet of security patrols have been trained to respond and attend to ATMs alarms, so your banking customers experience minimal inconvenience. For more information about how Citywatch Security can help you, call or book in a time with one of our consultants.
people standing in front of self-serve kiosk

FIND THE GAPS IN YOUR SECURITY

We understand the importance of security for banking and financial institutions. Effective measures are vital for building consumer trust and managing operational risk in an efficient way. When you work with Citywatch Security, you receive highly trained experienced personnel, that provide tailored security solutions working within your budget and the level of security needed. Contact our team today on 03 9250 4000 .

MAINTAINING BUSINESS CONTINUITY

Customer confidence across these sectors is paramount to the growth of your businesses. An important factor in maintaining this confidence is by protecting and restricting access to your most sensitive information. We help ensure your digital security is working in sync with your physical security needs, highlighting any vulnerabilities and work on ways to improve your security, while adding real value to your everyday operations.

Some of these may include:
Faster detection and containment when situations occur
Higher authentication & access control measures
Tailoring better plans & procedures in the event of an emergency situations
Rapid response to skimming and other fraudulent activity at ATMs

WHY HAVING THE RIGHT SECURITY COMPANY IN PLACE FOR FINANCE SECURITY IS SO IMPORTANT:

Establishing trust has become a cornerstone in today's digital world, where anyone can attempt to access or expose sensitive data. This particularly affects the financial industry as it is opening up to digital technology making them vulnerable to data thefts and leaks. We understand this and offer technology-driven initiatives to provide safe, secure and efficient solutions for our partners. In addition, our commitment to innovation ensures that our clients receive industry-leading security solutions for banking and finance.
We help your business excel with a complex defence line protecting your assets and sensitive data and high customer service-levels. Achieving these goals without compromising on client satisfaction or lowering security operations can be challenging. The security team at CityWatch are experts in providing positive outcomes and security solutions for these situations, having many years’ experience protecting businesses.
security alert on computer monitor

THREATS ARE INCREASING

ATMs are the most visible machine of any financial infrastructure and pose the highest target for would-be thieves. Brute force attacks on ATMs are becoming less common as thieves develop more advanced ways to access money. In 2009 Australia experienced a spate of high-profile attacks on ATMs in Queensland, Tasmania and New South Wales using explosives, gas and vehicles, however today's attacks have a more subdued approach.

Now with the discovery of the Skimmer malware family in 2009. Skimmer was the first malicious program that could be installed from a USB flash drive onto an ATM, and subsequently used to either force the machine to dispense cash or to gather bank card details for later usage in fraud by the attacker. Thefts linked to Skimmer and similar malware-based attacks saw thieves steal millions from both the bank itself and from its customers.

While many skimming schemes have shifted away from requiring physical interaction with the ATM to remote penetration of the bank's network, financial institutions still need to invest in security measures that can recognise and respond to physical tampering with the machine separate and apart from their network security considerations.

Banks have invested heavily in a range of skimming countermeasures in order to boost customer confidence and reduce losses relating to credit card theft. This involved changing the way the machine reads the card. Equally, ATM manufacturer Diebold has attempted to solve the problem at the hardware level, developing a machine that requires the card to be inserted sideways. Referred to as ActivEdge, this technology pairs a reader to a single ATM, ensuring that fraudulent readers can't be used.

Discuss your finance industry security or concierge requirements by speaking with CityWatch Security today.
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