prevention that powers productivity 

In industrial environments, such as recycling and waste facilities, fire prevention is a key factor in maintaining productivity. High fuel loads, airborne dust, and the hidden presence of volatile lithium-ion batteries mean a single spark can escalate into a full shutdown event — halting operations, endangering staff, damaging assets and your bottom line.

CityWatch’s Fire Surveillance Service combines targeted hotspot patrols, thermal CCTV analytics, and rapid escalation pathways to detect and contain risks before they become incidents. These precision-led measures ensure compliance, minimise downtime, and protect your people, plant, and reputation when every second matters.

CityWatch provides highly trained Fire Surveillance Officers (FSOs) across more than 15 high-risk recycling and waste management centres across Australia. Each officer is trained in early fire detection, risk assessment, and expert de-escalation, working in close partnership with site operators and emergency services. Our teams have successfully executed rapid response plans to extinguish over 30 fires, preventing major disruptions and safeguarding operational continuity.

Precision-Led Fire Procedures

CityWatch integrates routine patrols, sophisticated software-based warning systems, and advanced FLIR thermal imaging to identify and verify heat anomalies early. Once a threat is detected, our FSOs act immediately — using hoses, water cannons, and targeted suppression tactics to contain and eliminate the heat source.

In most cases, this proactive approach allows fire suppression to be completed before external fire services are required, maintaining stable operations and safety regulation compliance

Lithium-Ion Battery Awareness

Lithium-ion batteries pose one of the most unpredictable fire risks in the recycling and waste sectors. Batteries can enter loads unnoticed and fail without warning, creating ignition points deep within stored materials.

CityWatch’s Fire Surveillance Officers are trained to identify, intercept, and isolate these hazards before they escalate. Through thermal checks, intelligent video analytics, and a clear, site-specific response playbook, our teams maintain a safe and controlled environment, reducing risk and protecting uptime across complex operations.