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Hospital Supervisor Guard Profile

Nov 03, 2023

CityWatch Guard Profile: Les B

CityWatch guards are posted at a diverse range of sites all across Australia. Les B is a Site Supervisor at one of our hospital sites. He has been part of the team at CityWatch for almost 15 years. Hard working and amiable, here is an insight into Les and his work at CityWatch Security. 


What does your day at work entail? Providing the site with appropriate security coverage 24/7, maintaining a high level of customer service at all times, meeting contract terms and conditions.


What is the most interesting aspect of your role or the thing you like the most about it? Making sure the site is maintained at all times and every one feels safe while visiting and working with security present.


What kind of work have you done before? Are there any similarities between that and what you do at City Watch? I’ve worked in forensic psychiatric care and tyre service retail management, which enable you to have good communication and develop hands on skills, which are always very important.


What is your proudest work-related achievement? Been chosen to be a bodyguard for formula one driver Sir Lewis Hamilton (who drives for Mercedes), for a day may years ago at South Wharf.


What kind of skills do you believe it takes to become a good guard? Being a good listener, have excellent communication and skills gained from on the job experience. It helps to be confident at all times, while treating everyone as a mirror image


After a stressful shift what do you do to wind down? Due to being on call 24/7 daily, I try and keep fit by either running, walking, bike riding or taking part in any other outdoor physical activities. I often wind down with reality shows like SAS Australia, Pawn stars, and enjoy the AFL show Front Bar. And I time with my family.


What specifically do you like about working at City Watch? Is it the culture, the people, the challenges etc? All of the above. CityWatch’s staff are friendly and professional 24/7. I’ve been with CityWatch coming up around 15 years and 14 of those have been in Health Care.


Tell us one thing about working in security that would surprise people? Security allows you to become a better person within yourself, as it gives you great satisfaction when helping others from day-to-day. 

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